Return Policy

Products on The Heavy Weight Capacity site are special order and are non-returnable.

It is the responsibility of you, the customer, to pick out a heavy weight capacity product that fits your needs. We at Heavy Weight Capacity, Inc. will assist you in anyway possible. Please ask our professional Technicians as many questions as you need to, to make sure you decide on the correct Heavy Weight Capacity product for your needs.

Warranty issues

Heavy Weight Capacity, Inc. does not accept returns of any product or products once they have been ordered for production and / or shipping, which is the same day you order it from Heavy Weight Capacity, Inc. If there is a warranty issue within the warranty period, Heavy Weight Capacity, Inc. will contact the particular manufacturer on your behalf and facilitate any parts warranty on your equiupment. All the equipment and products on the Heavy Weight Capacity site come with a manufacturers parts warranty. Please see the parts warranty in the specifications located on each individual product.