Frequently Asked Questions

Our Heavy Weight Capacity Inc customers often have many questions before purchasing lift chairs, so we thought we'd answer the most frequently asked questions (FAQ) here on our web site. If you have a question that is not answered here, please don't hesitate to call us TOLL FREE at 855-406-3600.

What products do you sell?

We specialize in lift chair recliners pictured on our Web site, we also carry a full line of Serta Lift Chair Recliners from Pride Mobility lift chair recliners. We also specialize in Bariatric, (Heavy Weight Capacity) furniture and lifts for existing chairs. Please don't hesitate to call us if you are in need of something not listed here. We have a full staff of people who work at locating those hard to find items.

How long have you been in business?

We are proud to say that we have experience in the industry that stretches back to 1991. We opened the Heavy Weight Capacity Inc in November, 2013, to serve the greater Largo area. We also offer our lift chairs over the internet, so we can actually service the entire nation with our products and services. When you need a lift chair recliner or service, you have one number to call - 855-406-3600

Are Lift Chairs covered by Medicare?

The motorized portion of the lift chair is covered by Medicare. If you qualify, Medicare may cover up to 80% of the approved amount for the motor. You will need to pay any copay or deductible as well as any additional cost of the lift chair beyond the motor.

In order to qualify under Medicare, the following apply:
1) You must have severe arthritis of either the hip or knee, of have a neuromuscular disease. Ask you doctor.
2) The seat lift mechanism must be part of your doctor's plan to slow or stop the progression of the problem.
3) You must be unable to stand up on your own from any chair in your home.
4) While standing you must be able to walk, even it is with a cane or walker.

What type of warranty do you offer on your products?

Nationwide Parts and Labor on all our products. We come to you. If you are having an issue with a lift chair we will send out one of our certified technicians to your home to diagnose and fix the problem. You never have to worry when you purchase from Heavy Weight Capacity Inc We will do everything in our power to ensure that your lift chair is working properly.

What do you charge for shipping?

We offer free shipping on most of our products on orders over $100. in the Continental United States. The U.S. Non-Continental States and Canada may be charged shipping in some cases, but not all cases and not without giving you a shipping quote first.

What forms of payment do you accept?

We accept Master Card, Visa, Discover, American Express, personal checks.

How long will it take to get my equipment?

Most of our deliveries of in-stock items are made within 2 to 3 business days. We also have same day deliveries available when needed. Out of stock items on average take 2-3 weeks for delivery, but we will deliver and setup a loaner chair at no charge while you wait for your lift chair.

Do you sell equipment for people who are over the normal weight limit specified on standard equipment?

Absolutely. Although the average weight capacity for medical equipment is between 200 and 300 lbs., we offer a full line of products for people who weigh more. The term associated with this type of equipment is "bariatric" and can be found throughout our site. The industry has developed numerous products to meet the needs of the many people who require plus size equipment.

What about sales tax on these items?

We do not charge sales tax on any of our products to anyone outside of Florida.

Do you handle insurance?

We are here for the uninsured and stores that bill insurance companies. We do not bill insurance. We sell our products at a large discount to people that do not have insurance or do not meet the criteria for the insurance they have.

Will I get the best price from Heavy Weight Capacity Inc?

Our goal is to have you as our customer. We know we need to give you the best price and service. We compare prices daily with our competitors. We do our best to make sure that we are a few dollars under the lowest price competitor. This is what we mean by, "Lowest Price, Best Service". If you find a lower price, please ask about our 115% price guarantee.